Privacy Policy

1. Information We Collect

At Living Your Colour, we collect information you provide directly to us, including your name, email address, phone number, shipping address, and payment information when you create an account, make a purchase, or contact us for support.

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders, products, and services
• To personalize your shopping experience
• To detect and prevent fraud
• To comply with legal obligations

3. Information Sharing

We share your information with our fulfilment team only to fulfill your orders. We do not sell your personal information to third parties. We may share information with payment processors, shipping partners, and analytics providers.

4. Data Security

We implement appropriate security measures to protect your personal information. All payment information is encrypted using SSL technology. We store your data on secure servers and regularly review our security practices.

5. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can update your account information at any time from your account settings page. To exercise these rights, please contact us at support@lycshop.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@lycshop.com
Address: Living Your Colour, Plot No 426, Near K.T.M Hall, Ward No 14, Housing Colony Kalmeshwar, Dist Nagpur, Maharashtra 441501, India

8. Your Rights and Grievance Officer

Under the Digital Personal Data Protection Act, 2023 you can access, correct and erase your personal data and withdraw consent at any time. From your Account page you can download a copy of your data or delete your account. Order and invoice records are kept for the period the tax laws require. You can change cookie choices any time using "Cookie settings" in the footer.

To raise a complaint, write to support@lycshop.com. We acknowledge complaints within 48 hours and resolve them within one month.

9. Deleting Your Data

To delete your account and the personal data we hold, sign in and choose Account → Settings → Delete my account. This erases your name, email, phone, photo, saved addresses and any linked Facebook or Google sign-in. Order and invoice records are kept for the period the tax laws require. If you signed in with Facebook you can also remove LycShop under Facebook → Settings & privacy → Settings → Apps and websites. For help, use the contact details above.